Returns & Refund Policy
Simple, fair, and hassle-free.
Eligible for Return
- • Unopened, undamaged items
- • Within 30 days of delivery
- • Original packaging intact
- • Damaged or defective items (any condition)
Not Eligible for Return
- • Opened consumable products
- • Items returned after 30 days
- • Items damaged by misuse
- • Subscription charges already processed
How to Return an Item
Step 1: Contact Us
Email hello@beebuzzed.us with your order number and reason for the return within 30 days of delivery.
Step 2: Get Approval
We'll review your request and respond within 1 business day with a return authorization and instructions.
Step 3: Ship It Back
Pack items securely and ship to the address provided. We recommend using a tracked service.
Step 4: Receive Refund
Once received and inspected, your refund will be processed within 3–5 business days to your original payment method.
Damaged or Defective Items
If your order arrived damaged or there is a defect, please contact us within 7 days of delivery with your order number and a clear photo of the issue. We will send a replacement or issue a full refund at no cost to you — no need to return the item.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective, damaged, or the wrong item was sent. We recommend using a trackable shipping method, as we cannot be responsible for items lost in transit.
Refund Processing
Refunds are processed to your original payment method within 3–5 business days of us receiving and inspecting the return. Bank processing times may add 2–3 additional days before the credit appears on your statement.
Exchanges
We do not currently offer direct exchanges. If you'd like a different product, please return the original item (if eligible) and place a new order.
